Terms and Conditions
Last updated: August 1, 2026
These Terms and Conditions ("Terms") govern your use of the Friday Cleaners website and your booking of residential cleaning services with Friday Cleaners ("we," "us," or "our"). By requesting a quote, scheduling a service, or otherwise using our Site, you agree to these Terms.
Booking and Scheduling
Quotes requested through our Site are estimates based on the information you provide, including property size, condition, and requested services. Final pricing is confirmed once we have reviewed your request and, if needed, discussed additional details with you. Appointment times are subject to availability and are confirmed directly with you by phone, email, or text.
Cancellation and Rescheduling
We ask that you provide at least 24 hours' notice if you need to cancel or reschedule an appointment. Cancellations made with less than 24 hours' notice, or missed appointments where our team is unable to access the property, may be subject to a late-cancellation or trip fee. See our FAQ page for additional details.
Payment
Payment is due at the time service is completed unless other arrangements have been made in advance. We accept the payment methods communicated to you at booking. Recurring service customers are billed after each completed visit unless otherwise agreed.
Access to Your Home
You are responsible for providing our team with a safe and reasonable means of accessing your home at the scheduled appointment time, whether that is being present, providing a key, or sharing an access code. If our team cannot access the property at the scheduled time, the appointment may be treated as a late cancellation.
Satisfaction and Re-Clean Policy
Your satisfaction matters to us. If you are not satisfied with any part of your cleaning, please contact us within 24 hours of your appointment so we can review the concern and arrange a re-clean of the affected areas at no additional charge, where applicable.
Valuables and Property
We ask that fragile, sentimental, or high-value items be secured or identified to our team prior to service. While our team takes care in every home, Friday Cleaners is not responsible for pre-existing damage, and our liability for any loss or damage arising from service is limited to the cost of repair or replacement, as reasonably determined, up to the value of the service provided.
Changes to Services
We may update, add, or discontinue specific services or add-ons offered through our Site at any time. Any changes that affect a scheduled appointment will be communicated to you directly.
Changes to These Terms
We may revise these Terms from time to time. Continued use of our Site or services after changes are posted constitutes acceptance of the updated Terms.
Contact Us
Questions about these Terms can be directed to hello@fridaycleaners.com or (707) 555-0148.