Privacy Policy
Last updated: August 1, 2026
Friday Cleaners ("Friday Cleaners," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit fridaycleaners.com (the "Site") or use our residential cleaning services.
Information We Collect
We collect information you provide directly to us, including:
- Contact information — name, email address, phone number, and service address, submitted through our quote request, contact, or booking forms.
- Service details — property type and size, requested cleaning services, preferred scheduling dates, and any special instructions you provide.
- Communications — records of calls, emails, texts, or messages you exchange with us regarding your service.
We also automatically collect limited technical information when you visit our Site, such as your IP address, browser type, device type, and pages visited, through cookies and analytics tools like Google Analytics.
How We Use Your Information
We use the information we collect to:
- Provide quotes, schedule appointments, and deliver cleaning services
- Communicate with you about your appointments, including confirmations and reminders
- Respond to questions, requests, and customer service inquiries
- Process payments for services rendered
- Improve our Site, services, and customer experience
- Send occasional promotional offers, which you may opt out of at any time
How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who support our business operations, such as scheduling software, payment processors, and email or SMS communication platforms
- Cleaning staff or contractors assigned to your service, who receive the information necessary to complete your appointment
- Legal or regulatory authorities, when required to comply with the law or protect our rights
Cookies and Analytics
Our Site uses cookies and similar technologies to understand how visitors use the Site and to improve its performance. You can control cookies through your browser settings; disabling cookies may limit some Site functionality.
Data Retention and Security
We retain personal information for as long as necessary to provide our services, maintain business records, and comply with legal obligations. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.
Your Choices and Rights
You may contact us at any time to:
- Request access to, or a copy of, the personal information we hold about you
- Ask us to correct inaccurate information
- Request that we delete your information, subject to any legal or business record-keeping requirements
- Opt out of promotional emails or texts by following the unsubscribe instructions included, or by contacting us directly
Children's Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at hello@fridaycleaners.com or (707) 555-0148.